Cancellations that are made up to 48 hours before the booked date incur no charges. Thereafter, the deposit may be retained.
Cancellations with less than 24 hours notice may result in the total amount for the booked accommodation being charged.
Check-in is available from 2pm on the day of arrival. Check-out time is 10am on the day of departure. Early check-in and/or check-out is by arrangement only.
Payment for all accommodation must be made in full on the day of arrival (if not already done so). Overdue/recovery charges may be made if your account is not paid on time.
No visitors are allowed in rooms after 10pm. Any damage to the room or property may be charged, plus a charge for any resultant loss of income if applicable.
Smoking is not allowed in any of the designated ‘No Smoking’ rooms and areas of the property. If you do smoke, then you may be charged appropriate cleaning and loss of income charges.
Please be aware that once your unit is reserved, unless cancellations are made in accordance with our terms and conditions the deposit may be retained.
Non arrivals on a reserved unit will result in the total amount being charged against your credit card.
Payment Security is managed through DPS for mutual security.
Encryption protection is managed with an SSL (Secure Socket Layer) certificate, industry standard 128bit encryption software.